
Frequently Asked Questions
·
What are your hours of operation?
We open for happy hour Monday thru Friday at 4 p.m. and for
grill-side dining every day at 5 p.m.
Genji stops seating at 9:30 p.m. Monday – Thursday, 10 p.m.
on Friday and Saturday and 9 p.m. on Sundays.
·
What is your reservation policy?
At
Genji we strongly encourage making reservations
for your dining experience, however a reservation is
not a guaranteed seating time. It is an order
of seating guarantee at an estimated
time based on our normal reservation flow giving your party preference
over walk-in customers. Teppanyaki table side cooking is as unique in the
manner of customer flow as it is in the preparation of the meal. The balance of
customer promptness, chef availability, and table availability make it
difficult to be exact in the reservation times. Our goal is to meet all
reservation times and make your dinner a great experience, but at times
circumstances beyond our control make this difficult. If a wait is anticipated
Genji will advise you as soon as possible and give you an estimate of the
length of the wait.
To
be seated the entire party must be
present. If someone is willing to order for the missing member(s),
placements will be saved and the party will be seated.
If
the entire party is not present
and ready to be seated within 15
minutes of the reservation time the order of seating guarantee will lapse. The party will be seated as quickly
as possible without delaying guests with reservations who have arrived on time.
·
Is there a kid’s menu available?
Yes! We have kid portions of Sesame Chicken,
Teriyaki Steak, Hibachi Shrimp or Chicken Fingers and French Fries. All of the meals (except chicken fingers)
will also come with steamed rice and grilled vegetables.
·
Is there a party room for a private
gathering?
Yes! We have a private room that can seat up to 40
guests.
·
Does Genji do anything special for
birthdays?
We
love birthdays at Genji! Upon request
and for a small additional charge, the birthday person will be serenaded in classic
Japanese Karaoke fashion, have an on the spot Polaroid picture taken and
receive a fresh cut pineapple for dessert.
Just ask for a ‘Banzai’ when making your reservation or when you are
seated.
·
What is the dress code at Genji?
Dress
comfortably and casually.
·
Is Genji open on holidays?
Genji
is open normal business hours for all holidays except Easter, 4th of
July, Thanksgiving, and Christmas day.
